Clipping Program Rules

The clipping program (the “Program”) is organised by Teradev Studio, publisher of the Compleo app and website (“Compleo”), whose full contact details are given in the legal notice. The Program is free and requires no purchase. Apple and Google are not organisers, partners or sponsors of the Program, and are not associated with it in any way.

The Program allows Compleo members to earn season XP by publishing, on their own social media accounts, videos or posts that present Compleo. This XP only counts in the leaderboard of the current season; it does not count towards total XP, the level or the Overall leaderboard.

• Any member holding a Compleo account, aged 13 or over, who has entered their date of birth in the app. The Program is not offered to children under 13.
• Participants who are minors (aged 13 to 17) must have the consent of a parent or of the holder of parental authority before taking part. By taking part, a minor member declares that they have this consent.
• A private profile, or one that does not appear in the leaderboards, can take part: the XP counts in the season, but the member does not appear in the leaderboard until they have made their profile public and chosen to appear in it.
• Members of Teradev Studio’s staff cannot take part.

Posts must be published on TikTok or Instagram. Other platforms (YouTube, X) may be added; the up-to-date list is shown on this page and in the app. The post must mention an official Compleo account (the list of official accounts is shown in the app).

To be accepted, a post must:

1. be public at the time of verification;
2. be an original creation of the member who submits it: they are its author, or they hold the necessary rights. Simply reposting someone else’s content is not accepted;
3. mention an official Compleo account from the moment it is published;
4. be disclosed as a commercial collaboration (the platform’s “branded content” or “paid partnership” tool or equivalent label or, failing that, a clear mention such as “#collaboration with Compleo”), from the moment it is published;
5. have been published within the 30 days preceding its verification;
6. have reached at least 100 views at the time of verification;
7. have had organic reach only: no paid advertising, no “boost”, no purchase of views, likes or followers, no organised exchange of views;
8. comply with the platform’s terms of use, Compleo’s terms of use and the rights of third parties (music, images, people filmed). Pokémon names and visuals, and those of other games, remain the property of their owners; the post must not suggest a partnership with them.

Members are encouraged, but not required, to include their Compleo referral code in the description.

• The member submits the direct link to their post from the Clipping screen of the app. Shortened links are not accepted. Stories, which are ephemeral, are not accepted.
• A link can only be submitted once, across all accounts. Exception: a link refused because it did not yet have enough views may be submitted again by its author, as long as the post is less than 30 days old.
• A member may have at most 10 links awaiting verification at the same time.

• Each link is checked by a person from the Compleo team. The number of views is recorded at the time of this verification; that number is the one that counts, however the views change afterwards.
• The decision (accepted or refused, with the reason) is shown in the app, and by a notification if the member has allowed notifications. A decision is not reviewed, except in the case provided for in article 6 (not yet enough views).
• Compleo may refuse a post that does not comply with article 5, with no justification other than the reason displayed. A post that is deleted or made private after being accepted keeps the XP granted, except in the event of fraud.

• Scale (kept up to date on this page and in the app): TikTok: 10 views = 1 XP; Instagram: 5 views = 1 XP. The calculation is made only once, on acceptance, link by link, rounded down to the nearest whole number.
• The XP is added to the score of the season in progress at the time of verification, in the member’s season language. It does not count towards total XP, the level or the Overall leaderboard.
• Compleo may set a cap on clipping XP per season; if there is one, it is shown on this page and in the app before the start of the season concerned, and any change only applies to subsequent verifications. Once the cap is reached, accepted links no longer earn XP for the season. At launch, there is no cap.
• XP has no monetary value. It cannot be exchanged, converted, sold, assigned or transferred to another account. The Program does not give rise to any remuneration.

Clipping XP counts in the season leaderboard like any other season XP. Clipping XP does not entitle anyone to any prize or winnings. The leaderboards are offered for fun; if prizes were ever offered, dedicated contest rules would be published beforehand and would state whether, and how, clipping XP is taken into account.

In the event of a breach of article 5 established by Compleo (in particular purchased views, someone else’s post presented as one’s own, multiple accounts), Compleo may, without notice: remove all clipping XP of the current season from the member’s season score, refuse their pending links and suspend their participation until the end of the season. These measures are in addition to those provided for in the terms of use (exclusion from the leaderboards, account suspension).

The member remains the sole owner of their posts. Compleo acquires no rights over them and does not republish them without the member’s prior consent. The member indemnifies Compleo against any third-party claim relating to their post.

To manage the Program, Compleo records the submitted link, the username of the social media account read from the link, the platform, the submission and verification dates, the number of views recorded, the decision and its reason, and the XP granted. This data is kept for 25 months after verification, then deleted; when the Compleo account is deleted, the link and the username are erased. Details and rights: Privacy policy.

Compleo may change these rules (scale, platforms, cap, conditions) or end the Program at any time. Changes only apply to verifications carried out after their publication on this page. XP already granted remains acquired.

These rules are governed by Belgian law. Any dispute falls within the jurisdiction of the courts of Brussels, subject to the mandatory rules applicable to consumers. Questions: Contact page of compleoapp.com.